Your readers may be interested in our latest experience with Salisbury Royal Mail:

We have paid for KeepSafe and received confirmation. However, upon return the letter box stayed empty.

When telephoning Salisbury Royal Mail two days after the due date I was told that they would not deliver because of staff shortage! 

They seem to be completely oblivious that they have a legal obligation to deliver mail. 

To add insult to injury, when I called at the sorting office at 16.05 it was closed. 

Might they benefit from Continental management lessons? 

Dieter Scholz 

Address supplied

Send letters by email to newsdesk@salisburyjournal.co.uk or by post to Editor, Salisbury Journal, Suite B (Ground Floor), Milford House, Milford Street, Salisbury, SP1 2BP.