A workplace in Salisbury has introduced a four-day working week - and it has so far been a success.

Salisbury’s WBR Group (WBR), a tax advisory practice based on Castle Street, launched the new work pattern in January.

The initiative is known as the 100, 80, 100 model which stands for 100 per cent productivity, for 80 per cent of the working week and with no loss of salary or other benefits. 

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The success of the new work pattern meant CEO Tom Moore presented its benefits and challenges to business leaders during an interview at the Wall Street Journal CEO Summit held this month in London.

Salisbury Journal: Tom Moore, CEO of WBR Group speaking on the panel at Wall Street Journal CEO Summit

Client associate Paige Holvey said: “Just a few weeks into the trial, I have found that I plan my work in advance more and structure my days better. This has come naturally to me, as I now look ahead at my availability, and I know what can and cannot be achieved. This in turn helps me manage expectations both internally and externally.

“I find that I am more open with my clients on when I will be available and feel confident giving achievable timeframes. Because I’m more confident with them, they’re more confident with me and overall seem happier with the level of service given. The benefits I have already felt from it have been brilliant.”

The 100,80,100 model is used as long as productivity is at the levels needed to deliver required standards of client service, meaning each employee is awarded a fifth of their week as time off.

Salisbury Journal: Wall Street Journal CEO Summit

For full-time employees that is a whole day to recharge. Gift days don’t apply during annual leave weeks, or when there is a public holiday, and the changes are discretionary and not a contractual entitlement.

Research has shown that up to 30 per cent of a working week may not be productive or add value. 

Managing director David Downie said: "Our decision to implement a four-day working week was inspired by extensive international research which showed that employees who have more time to rest and recharge are more productive during their working hours.

"The initiative has led to more focused teams, faster client response times and superior work quality. Our teams have been at the forefront of changes and has been very much an employee-led implementation.

“The initial six-month review reveals that the four-day working week is improving employee wellbeing and fostering a more harmonious balance between work and personal life."