Travel disruptions resulting from the Salisbury tunnel train crash are expected to continue for several days. 

National Rail Enquiries said most of the lines serving the city are blocked and will stay closed until at least the end of the day on Thursday, November 4.

We have put together the information from South Western Railway (SWR) and Great Western Railway (GWR) which are the main services affected. 

Read more live travel and news updates on the double train crash here. 

Information on closures and disruptions

All lines between Salisbury and Andover and Salisbury and Romsey are blocked however replacement buses are operating, according to the SWR website. 

GWR reiterated that the line between Salisbury and Romsey will remain closed on Monday 01 November "until further notice".

They added that train journeys will be disrupted between Westbury, Southampton Central, Portsmouth Harbour and Brighton.

When is the replacement bus between Salisbury and Romsey?

The replacement transport between Salisbury and Romsey is running at 40 minutes past the hour in both directions according to GWR. 

They report the journey time by road between Salisbury and Romsey is approximately 45-50 minutes.

Advice on alternative routes from GWR

GWR have put on their website information for customers on disrupted services for alternative routes they can take, as follows.

  • "Customers travelling from South Wales, Bristol or Bath towards the South Coast may use their ticket on services to Reading and change there for CrossCountry services to Southampton Central.
  • "Customers for Fareham and Portsmouth stations should change at Basingstoke for South Western Railway services to these destinations.
  • "Customers travelling from Portsmouth stations and Fareham to Bath, Bristol or South Wales may travel on South Western Railway services to Basingstoke and change there for Great Western Railway or CrossCountry services to Reading.
  • "From Reading there are frequent Great Western Railway services towards Bath, Bristol and South Wales.
  • "Customers travelling from Southampton Central to Bath, Bristol or South Wales may travel on CrossCountry services to Reading.
  • "Customers may also travel on South Western Railway services to Basingstoke and change there for Great Western Railway services to Reading.
  • "From Reading there are frequent Great Western Railway services towards Bath, Bristol and South Wales.

What to do if your train service is cancelled or disrupted

SWR have said you can also use your ticket, at no extra cost, on the following services:

  • Great Western Railway on any reasonable route
  • London Underground on any reasonable route
  • CrossCountry between Reading and Southampton Central
  • Southern on any reasonable route to London Victoria from Portsmouth/Southampton area.
  • XelaBus routes X6 and X7 between Eastleigh and Chandlers Ford.
  • Stagecoach routes 4 and 9 between Honiton and Exeter

If you have tickets dated between 31st October and 04th November, they can be used up until 06 November 2021, according to SWR.

You can also claim back money if you paid for you own taxi to travel due to this disruption, through SWR's Customer Services team with this contact form or you can write to them, with more information on the SWR website.

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