A COUPLE from Salisbury are at their wit's end with Wiltshire Council over the recurrence of a pothole outside their home which in wet weather means their house gets "drenched" in water - causing window and door frames to rot and mould to grow inside.

Naomi and Andrew Graham have lived in Guilder Lane for five years and say that despite contacting the council "so many times" about the pothole, the only thing the council does is "throw a sticking plaster" over it, with the last attempt to fix it lasting just three days. 

Mrs Graham said: "The last two years have been the worst and when it rains, the pothole fills with water.

"We live in a small little road in between two bigger roads which sees a high volume of traffic coming down it and the cars pick up the water causing it to go all over our window, the door and brickwork.

"Because we live in a conservation area, the doors and windows are actually wooden.

"My window is rotting as is the door which has shrunk as a result, and all the brickwork is filthy.

"The potholes run all the way down the road and tend to be big and deep.

"Despite sending photo after photo and explaining the damage that is being done, the council just throw a sticking plaster over the situation.

"It doesn't seem to matter that their idea of fixing the road is totally shoddy and inadequate."

Mrs Graham was so fed up with the situation she requested details on her road under the Freedom of Information Act to find out information such as when it was last resurfaced and how inspections relating to its safety are carried out.

She said: "The most interesting thing was they have no record of Guilder Lane being resurfaced entirely, so this problem could have been going on forever, long before we moved in five years ago.

"I feel the council have been solely neglectful in this."

At the cabinet meeting on May 19, Councillor Philip Whitehead, the Cabinet Member for Highways and Transport, exhorted members of the public to submit information about potholes through the Wiltshire Council app in order to gather "enough information to address the issue".

A Wiltshire Council spokesperson said: "We are aware of the issue here, however we have to prioritise our limited resources on those roads most in need of repair. We will continue to monitor the situation."